Privacy Policy

Last Updated: May 2025

At LEAP WAY Sports Company, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details and transaction information

Account Information

  • Login credentials
  • Purchase history
  • Wishlist and shopping preferences

Device & Usage Information

  • IP address
  • Browser type and device information
  • Website activity and browsing behavior
  • Cookies and analytics data

Communication Information

  • Customer support inquiries
  • Email correspondence
  • Feedback or survey responses

2. How We Collect Information

We collect information in several ways, including:

  • When you place an order
  • When you create an account
  • When you subscribe to emails or promotions
  • Through cookies and tracking technologies
  • From payment processors, shipping providers, and analytics services

3. How We Use Your Information

We use your information to:

Process Orders & Services

  • Process payments and fulfill orders
  • Arrange shipping and delivery
  • Handle returns and refunds

Improve Customer Experience

  • Personalize your shopping experience
  • Improve website functionality and performance
  • Recommend products and offers

Marketing & Promotions

  • Send updates, promotions, and newsletters
  • Deliver personalized advertisements

Security & Fraud Prevention

  • Detect fraudulent activity
  • Protect customer accounts and transactions

Legal Compliance

  • Comply with legal obligations and enforce our policies

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting and analytics providers
  • Marketing and advertising partners
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and user behavior
  • Support advertising and marketing campaigns

You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We implement industry-standard security measures to help protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your stored data

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services and fulfill orders
  • Meet legal and financial obligations
  • Resolve disputes and enforce agreements

9. Children’s Privacy

LEAP WAY Sports Company does not knowingly collect personal information from children under the age required by applicable law.

If we become aware that information from a child has been collected, we will take appropriate steps to remove it.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of our website after updates indicates acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Company: LEAP WAY Sports Company
Email: service@leapwaysports.com
Phone: 852-94146488
Address: Unit E, 1/F, Phase 3, Kwun Tong Industrial Centre, Kwun Tong
Support Hours: Monday - Friday10:00AM - 5:00PM PT

Train stronger. Recover smarter. Live unstoppable. 💪